Luka Kids Reading Robot Children Privacy Policy

Children can access the Services by interacting with the Robot, which requires us to collect their information, including personal information. In addition, we may collect personal information about a child from their parent while the parent is setting up the account via the App.

We use the personal information we directly collect and collect from the third parties to:

• Facilitate the child to interact with our Robot; and

• Enable the child to provide feedback on our Services during their interactions with the Robot.

We use the information we collect automatically and other non-personal information we collect to improve our Services and to deliver a better and more personalized experience by enabling us to:

• Facilitate the child's use of certain location-enabled features, such as the weather query function;

• Identify the abnormal status, and ensure the stability and security of our Services;

• Communicate with parents of the child, including to provide service-related notices, and generate reading reports or other child activity updates available through the App;

• Store information about the child's preferences, allowing us to customize the content according to the child's interests;

• Investigate and resolve security issues, and enforce our User Agreement.

We do not collect more information about a child than is reasonably necessary for the child to participate in an activity, and we do not condition his or her participation on the disclosure of more personal information than is reasonably necessary. We do not use any children's information for marketing purposes. The Services do not allow children to make their personal information publicly available.

We do not share, sell, rent, or transfer children's personal information other than as expressly described in this Children Policy.

We may disclose aggregated information about many of our users, including children, and information that does not identify any individual. In addition, we may disclose children's personal information:

• We may share your child's information with the parent account associated with your child, including but not limited to alerts if we detect a serious safety concern, and statistical data relating to your child's use of the Robot.

• To our third-party service providers who use that information to help us provide our Services. This includes IT service providers that provide us with cloud storage service, and AI Large Language Model (LLM) service.

• If we are legally required to do so, or if we have a good faith belief that such use is reasonably necessary to comply with a legal obligation, process or request.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers or others.

• If we are involved in a merger, acquisition, bankruptcy, reorganization, partnership, asset sale or other transaction, we may transfer the personal information we have collected or maintain to the buyer or other successor.

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.

We make efforts to treat children's information securely and in accordance with this Children Policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we take steps to protect this information, we cannot guarantee the security of information transmitted through our Services; any transmission is at the user's own risk.

We employ technical and organizational measures designed to achieve a level of security appropriate to risks of varying likelihood and severity and that takes into account the rights and freedoms of users. We maintain these technical and organizational measures and will amend them from time to time to maintain or improve the overall security of our systems.

We will retain the personal information collected from and about the child user for as long as necessary to provide the Services, and will de-identify or delete the personal information after the termination of the account in accordance with our standard data-retention policy or until we receive a deletion request.

We may transmit children's information to our servers or data centers outside of the jurisdictions you are located for storage and/or processing. Other entities with whom we may share children's information as described above may be located outside of the jurisdictions you are located.

At any time, parents can refuse to permit us to collect further personal information from their children in association with a particular account, and can request that we delete from our records the personal information we have collected in connection with that account. Please keep in mind that a request to delete records may lead to a termination of an account, membership, or other service.

We provide parents with the ability to access, review, correct, or request deletion of the personal information we have collected from their child through the following methods:

• Parents may access, review, and request deletion of their child's personal information by logging into their parent account within the App.

• Parents can contact us to request access to, change, or delete their child's personal information by sending an email to us at support@luka.world.

Please directly contact us with any questions about the use of children's information in the Service:

Lingverse Technology Pte. Ltd.
Address: PAYA LEBAR SQUARE 60 PAYA LEBAR ROAD #12-003 Singapore 409051
Email Address: support@luka.world
Phone Number: 010-64753060

In any correspondence such as e-mail or mail, please include the child's username and the parent's email address and telephone number. To protect children's privacy and security, we will take reasonable steps to help verify a parent's identity before granting access to any personal information.